“We believe that a well-planned mortgage creates long term wealth.”
I’ve always believed that financial literacy is the most important part of the mortgage process. In most cases, mortgage professionals are engaged in the process of pushing paperwork, participating in all of the tasks within the loan process and don’t take the time to continually educate themselves on financial markets and financial planning. Since your mortgage is the largest indebtedness that you will take on in your life, I decided to assemble a team of experts that are highly effective in the performing of these tasks. This created ample time for me to continue to be a student of the financial markets so that I am the best advocate for all of my customers. — Chong Yi
Derek and Christa we’re knowledgeable, responsive, and kind. They made the entire process as painless as possible, and were always available when we had questions. Great experience!
I felt heard, supported and well-guided. [Erin] was patient, professional, honest and kind. Before I even made an offer on my home, I was recommending her to friends.
I cannot say enough about how much I love working with Erin and the Yi Team…She truly cared about my little family and helping us get the best outcome possible. My dad has used her for two investment property purchases and I have referred her to all of my friends/family in the hunt for a property.
Erin is extremely knowledgeable about her craft, patient and very engaging. …my fiancé & I will certainly be using her for any other homebuying or refinance journey we embark on in the future. We could not imagine this process without Erin & her super sweet team!
The Yi Team is outstanding and proving excellent customer service.
Erin was incredibly honest, kind and adaptable. I came to her with a short deadline and she was able to make it a low-stress, worry-free environment, all while maintaining exceptional professionalism and warmth. I am so glad to have met Erin, and will definitely look to her for future needs!
Derek and his team did a really great job helping us to get our first house. He is very honest professional and helpful. He is the man of his words from the first call till the closing day he made sure that everything goes smoothly and explained the whole process with transparency. I highly recommend Derek Herman to anybody who is looking to buy a house.
Erin consistently went above and beyond what we expected. No matter the time, she worked diligently to answer our questions, and seemed more than eager to obtain results which were favorable. Both my wife and I felt lucky to have her on our side. I recommend her and the Yi team 100%.
From initial inquire to closing, Derek and his team ensured a smooth transaction. Their online tools for document gathering and quick responses to my million questions allowed for an efficient turn around. They saved my husband and I nearly $1,000 a month on our refi. I highly recommend Derek and this company. Such a pleasure to work with!
“Chong stayed in touch…and explained the benefits (beyond saving money) of refinancing based on pending regulatory changes in my state. I appreciated him taking the time to explain. The entire process felt like they cared about me because his assistant Jennifer was in touch and patient with me as I gathered information.