Read our testimonials. Find out what other people are saying about us and what makes us a 5 star mortgage company!
BORROWERS
“Derek and his team have been a joy to work with. I am buying my 1st new home now, due to his team always being there for me. Even when the economy turned he and his team reached out, where completely up front, and communicated (as a veteran, that is all anyone could ever ask for) In times of great uncertainty, I have found their skill set, professionalism, communication, and market knowledge to be the best I have ever seen.”
– Jeff D | Front Royal VA
“Erin was fantastic to work with. We had a very short timeline to close and she got it all cleared in time. She was cool under pressure and very personable. She was very accommodating, knowledgeable, and great with communicating updates. I’d highly recommend to others.”
– MrsandMr | Silver Spring MD
“The service I received from Fairway was EXCEPTIONAL! I had work with other mortgage lenders but decided on Fairway after speaking with Mr. Yi. He and Jennifer did a great job processing my application, keeping me updated, and communicating any concerns. The financial advice that Mr. Yi gave me was invaluable. I will use them again and recommend them to famiy and friends.”
-Michael H | Clarksburg MD
“From start to finish, my experience was excellent. Derek and Christa were beyond professional, friendly, and their communication was great. They took the time to explain everything in detail to me since I am new to all of this. They responded day and night to my questions. They were a joy to work with. You can’t go wrong with using this team!”
– kcostello | Gaithersburg MD
“The level of customer service we experienced with Erin was excellent. She was very thorough and friendly. She was quick with responses and was knowledgeable about the process.”
– M Murphy | Damascus MD
“Erin is an absolute awesome person to work with. Her attention to detail and attentiveness is second to none! She walked us through the refi loan process, even through a few hiccups along the way, with absolute professionalism. We have used her twice now and would not hesitate to do so again in the future. Plus I would recommend her without a doubt to anyone needing loan services!”
– Brandon | Hampstead MD
“Chong Yi helped me in more ways than one. He discouraged me from following my original financing plan by showing me the tax advantages of doing it another way. I needed to refinance my house in California to purchase property in Florida, and he contacted another great lender in California for that portion. His team walked me through the entire process and everyone who works there was equally professional and consumer friendly.”
-Nancy A | Lady Lake FL
“Chong and his team were outstanding. This is the second time we worked with him. The first time is when we purchased our house. We has a short deadline to get approved and Chong got it done over the weekend. He even answered my call while at the movies (great guy). The second time is when we refinanced and he got us excellent interest rates. The process was clear and easy. I highly recommend Chong and his team!”
-Kramer | Gaithersburg MD
Derek and Christa we’re knowledgeable, responsive, and kind. They made the entire process as painless as possible, and were always available when we had questions. Great experience!”
-K. D’Angelo | Gaithersburg MD
“Erin gave me the lowest rate comparing to rest of the lender. She took the time to educate me about my best options. She was always available on the phone late night. She put team together to close within 10 days with charismatics holidays in between. She was still helping after the closing day.”
-A. Soliman | Clarksburg MD
“Derek and his team did a really great job helping us to get our first house. He is very honest professional and helpful. He is the man of his words from the first call till the closing day he made sure that everything goes smoothly and explained the whole process with transparency. I highly recommend Derek Herman to anybody who is looking to buy a house.”
– S. Asef | Stafford VA
“Erin was amazing to work with! She is patient, friendly, and smart! She will explain any and everything she can to you. She made buying a home super easy and seamless!THANK YOU SO MUCH, ERIN!”
-Rahender | Montgomery Village MD
“From initial inquire to closing, Derek Harman and his team ensured a smooth transaction. Their online tools for document gathering and quick responses to my million questions allowed for an efficient turn around. They saved my husband and I nearly $1,000 a month on our refi. I highly recommend Derek and this company. Such a pleasure to work with!”
– Sarah Y. | Gainesville VA
“Erin Finke was incredibly honest, kind and adaptable. I came to her with a short deadline and she was able to make it a low-stress, worry-free environment, all while maintaining exceptional professionalism and warmth. I am so glad to have met Erin, and will definitely look to her for future needs!”
– Joshua M. | Gaithersburg MD
“This is the second home we purchased with the help from Chong and his Team! Both experiences have been great – they keep you informed and updated during the process. They take care of everything and made the whole experience stress free and fast! We don’t plan to buy another house anytime soon, but if the time comes to move again we would definitely turn to Chong and the Dream Team at Fairway for future mortgage needs. Thank you for helping us get into our new home!!!”
– Sarah M. | Mount Airy MD
“Excellent staff. Very responsive to questions and skilled in helping customers over hurdles during the mortgage process.”
– Ben M. | Mount Airy MD
“Erin consistently went above and beyond what we expected. No matter the time, she worked diligently to answer our questions, and seemed more than eager to obtain results which were favorable. Both my wife and I felt lucky to have her on our side. I recommend her and the Yi team 100%.”
– Hector S. | Montgomery Village MD
“The Yi Team is outstanding and proving excellent customer service.”
– Jean D. | Gaithersburg MD
“From the first time we spoke I felt like you truly listened to my goals and concerns, and you guided me with honest insight and support. I can’t thank you enough for that approach, nor can I thank you enough for all the times you ran reports on various properties I was trying to wrap my head around or called me to talk me through my thought process. And I especially can’t thank you enough for all the behind-the-scenes work you must have been working tirelessly to complete once the gears started moving. Every time I thought to myself, “this is all going so fast“, and thought about everything I needed to do to make this work, I also thought of you. I knew you were doing at least twice as much as I was (amidst the demands from other clients as well), and you were doing it with a kind and professional attitude. Even without meeting you in person, I felt like I had a friend in my corner throughout a very stressful time. Thank you so much Erin.”
– Erin S. | Gaithersburg, MD
“Thanks to Chong, I no longer have the reverse mortgage from my deceased mother trying to take my home a way in a Foreclosure. Only Chong educated me on options and together we found a solution that included a refinance and a special kind of deed. Chong was my hero !!”
– Erika L. | Bowie MD
“I cannot say enough about how much I love working with Erin and the Yi Team. Although this wasn’t my first home purchase, she walked me through every step of the process. Any time I needed to talk, get an updated letter of approval, understand my mortgage options better, she was there (like literally ANY time!). I felt like I was talking to my best friend – she is so personable and hands on. She truly cared about my little family and helping us get the best outcome possible. My dad has used her for two investment property purchases and I have referred her to all of my friends/family in the hunt for a property. YOU WILL NOT FIND ANYONE BETTER…JUST DON’T BOTHER!”
– Sarah B. | Frederick MD
“I first worked with Chong when I purchased my home. He stayed in touch and when the time was right, he explained the benefits (beyond saving money) of refinancing based on pending regulatory changes in my state. I appreciated him taking the time to explain. The entire process felt like they cared about me because his assistant Jennifer was in touch and patient with me as I gathered information. I never felt discouraged.
– chopmc | Silver Spring MD
“Chong was incredible! His office was fast, and they got me great deals on both a refinance and a purchase. He also pushed them through just as quickly as he said he would. Anytime I consider refinancing, I go to him for a quote.”
– user3319530 | Leesburg VA
“As first time homebuyers, my fiancé & I heard many stories about how complicated, confusing & tiresome the process could be. After a bad experience with one lender, we knew that if we wanted to be successful in this house hunt, we had to find a new lender. My boss used Erin & recommended that I go with her. Boy am I glad I did! Not only is Erin extremely knowledgeable about her craft, but she’s patient and very engaging. She’s always available to answer questions, which was perfect for us, the first time home buyers. Additionally, she’s extremely personable & hilarious! We feel like we couldn’t have done this process without her and gained a life long teammate in her. Not only would I recommend her to any & everyone who mentions that they are about to embark on the home buying journey, but my fiancé & I will certainly be using her for any other homebuying or refinance journey we embark on in the future. We could not imagine this process without Erin & her super sweet team!” – Alexis G. | Baltimore MD
“I can’t say enough good things about my refi experience with Chong. He answered all of my questions and always got back to me in a timely manner. The other staff in his office were also friendly and knowledgeable. He was honest and I found him very trustworthy. I would recommend him without any reservations.”
– Shannon E., Reston VA
“I originally reached out to Erin to get a professional’s advice on when to buy and how to save. From our first phone call, I felt like she truly listened to my needs and concerns and understood (and validated) my goals and fears. I tentatively began the home search, which quickly developed into the offer stages. Throughout it all, she patiently helped me analyze the hard and fast budgeting involved as well as the more nebulous (but equally weighty) emotional aspects. Every time we talked, I felt heard and supported and well-guided. She was patient, professional, honest, and kind. Before I even made an offer on my home, I was recommending her to friends.”
– Erin S.
REALTORS
“I’ve worked with a lot of different lenders …you’re the only one that gives status updates…I was floored today when Jen called to give me an update. Not once have I ever gotten a courtesy call!! Everything you do prior to contract is a cut above. Your loan service has been stellar…loan approval in 3 business days?? Amazing. Thank you so much.”
– Brandy Segal, The Myers Team, RE/MAX
Want to more about our team? Head over to About to read more.
Learn more about mortgages and The Yi Team experience from our Press page.
For mortgage advice, read Chong Yi’s interview with Forbes.com.
